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  • Emergency Short-Term Housing Supports

    Agency: DIAL/SELF Youth and Community Services

    To prevent homelessness and sexual exploitation of teens, TeenLine provides resource information, referrals, counseling, case management, advocacy, and emergency shelter by reaching out to at-risk youth. Youth, parents, guidance counselors, and other helping professionals are encouraged to call or stop by.DIAL/SELF’s NightOwl Program, an overnight ...


  • Family Homeless Shelter

    Agency: Center for Human Development

    The Center for Human Development (CHD) operates Jessie's House, a 24 hour family homeless shelter for homeless families, housing up to 6 families or pregnant women, providing critical support and stability. At Jessie's House, meal preparation and housekeeping are shared and provided by the guests, and outreach services continue after families have ...


  • Main Street Shelter

    Agency: Valley Opportunity Council, Inc.

    The VOC's Main Street Shelter is a 14-room family congregate shelter that provides homeless families with shelter and service coordination. Services include: Intensive case management Housing searches  School enrollment Referrals to work training programs, food and clothing assistance, mental health and substance addiction counseling   Domestic Vio...


  • Resource and Drop-in Centers

    Agency: ServiceNet, Inc.

    ServiceNet's Franklin, Hampshire and Berkshire County Resource Centers work with homeless and other individuals by assisting with job search, housing search and referrals, accessing mental health (basic mental health counseling), substance abuse services and other needs. Each location serves as a Homeless Drop-in Center, providing a space to warm u...


  • Salvation Army Community and Drop-In Centers

    Agency: The Salvation Army/Massachusetts Division

    The Salvation Army's basic unit of service is a Corps Community and Drop-In Center, which encompasses the Salvation Army church and social service programs. Community and Drop-In Centers are welcoming places to come in out of the cold or heat and enjoy coffee, fellowship and TV. Showers and toiletries are also available. Taking immediate care of ...


  • Services for Those Experiencing Homelessness

    Agency: Amherst Survival Center (ASC)

     The Amherst Survival Center's Resource and Drop-in Center provides assistance to those experiencing homelessness. Drop-in, sit down, get cool in the summer and warm in the winter. Showers, lockers, laundry, computers, charging station, and mail service available to people experiencing homelessness. Masks are required.


  • Supportive Housing

    Agency: DIAL/SELF Youth and Community Services

    DIAL/SELF's Supportive Housing Programs support young adults, particularly those who are homeless or are at risk of homelessness with a range of affordable housing options. These programs include an array of social services, life skills education, case management, and community service responsibilities. The Step Program provides a safe place to liv...


  • Youth/Young Adult Outreach/ Drop-In Resource Centers

    Agency: DIAL/SELF Youth and Community Services

    Provides resource information, referrals, counseling, food pantry, case management, advocacy, and emergency shelter for at-risk youth and teens.DIAL/SELF's Youth/Young Adult Outreach/ Drop-In Resource Centers, a function of the TeenLine Program, provide resource information, referrals, counseling, a food pantry, case management, advocacy, and emerg...


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