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  • ACC One-Stop Resource Center

    Agency: Amherst Community Connections (ACC)

    At the Amherst Community Connections (ACC) One-Stop Resource Center we provide a large variety of referrals and services to our participants related to food, housing, and other elements that are necessary to reaching the final goal. Offering such a wide array of services does not reduce the quality of the care we give, but rather it enhances it by ...


  • Basic Needs Program

    Agency: Montague Catholic Social Ministries

    The Basic Needs Program at MCSM provides emergency concrete needs in the form of free food and supplies of diapers and other newborn essentials. The Basic Needs Program is a conduit for individual donors and other programs (from faith communities as well as local colleges and universities) to help families in need receive gifts, winter clothing and...


  • Community Action Family Center

    Agency: Community Action Pioneer Valley

    The Community Action Family Center offers activities, support and connection to resources for youth and families in Franklin County. Meet with a family support worker, attend workshops, join in for family activities or playgroups, and much more. Drop-ins and appointments are available. To make an appointment, call (413) 475-1555. A full calendar of...


  • Community Partnerships

    Agency: Berkshire Community Action Council

    The Community Connector Partnership (CCP) strives to provide individuals and families a connection to programs and services that lead to increased financial stability, better employment, access to educational opportunities and enhanced family stability.The CCP Partnership is a referral based multi-agency program designed to offer multiple points of...


  • Community Resources Team

    Agency: WestMass ElderCare Inc.

    WestMass ElderCare's Community Resources Team (AKA Information and Referral) matches elders, people with disabilities, and caregivers with the right services and information to meet their individual needs. The Team can answer questions related to home care services, benefits, housing options, transportation, nutrition, and more. They also assist in...


  • Community Resources and Advocacy

    Agency: Community Action Pioneer Valley

    The Community Resources and Advocacy (CR&A) Program provides a range of direct client services to help people with low-income access the resources they need. Financial assistance may be available through CR&A for qualified households who need help paying for rent, heat, metered utilities, and move-in expenses. CR&A's Resource Advocates can help cli...


  • Emergency Services and Community Programs

    Agency: Berkshire Community Action Council

    The Emergency Services and Community Programming provided by the Berkshire Community Action Council (BCAC) consists of a variety of programs designed to provide low-income families and individuals with services that promote self-sufficiency. After the clients immediate or emergency needs have been met, Community Programs provides further assistance...


  • Family Outreach of Amherst

    Agency: Center for Human Development

    Family Outreach of Amherst (FOA) provides shelter for women and children, family services, advocacy, crisis intervention, and more. The FOA addresses the many challenges families may confront, recognizing that the core components of stability – secure housing, nutritious food, and proper healthcare – lay the foundation for lifelong success. Home Vi...


  • Family Resource Centers

    Agency: Clinical & Support Options Inc.

     CSO's Family Resource Centers are community-based, family-driven programs supporting families and their children ages 0-18 years old. Massachusetts Family Resource Centers (FRCs) are a statewide network of community-based providers offering multi-cultural parenting resources, support groups, early childhood services, information and other educatio...


  • Family Support Centers/ Outreach

    Agency: Hilltown Community Health Center

    Many community programs, services and resources can be found at the Hilltown Community Family Center. Whether you’ve received a recent chronic disease diagnosis, become a parent for the first time (or the 5th!), need help getting or using health insurance, want to apply for SNAP (food stamps) or other resources, have experienced domestic violence, ...


  • Family Support and Advocacy

    Agency: Valuing Our Children

    Valuing Our Children (VOC) provides Family Support and Advocacy for any family in the North Quabbin region. Through information and referrals, home visiting, family team meetings, and working collaboratively with state and local agencies, families can have the support they need to feel strong and connected. Family Support and Advocacy helps familie...


  • FoodSource Hotline

    Agency: Project Bread

    Project Bread's toll-free FoodSource Hotline is the only comprehensive statewide information and referral service for people facing hunger, responding to people across Massachusetts struggling to feed their families. Hotline counselors refer callers to food resources in their community as well as provides them with information about school meals, s...


  • Greenfield Corps Referral Services Collaboration

    Agency: The Salvation Army/Massachusetts Division

    Case worker available for information and referrals to additional social services such as rental and utility assistance, food programs, drop-in center, clothing and household vouchers, emergency/disaster services and more.


  • Hilltown Social Services

    Agency: Hilltown Community Health Center

    Hilltown Social Services provides information and referrals, case management, and outreach services to support individuals and families in identifying and accessing resources to achieve self-sufficiency.Hilltown Social Services can help you access fuel assistance, health care, housing referrals, job readiness programs, assistance with SNAP, and muc...


  • Housing Consumer Education Center

    Agency: Franklin County Regional Housing and Redevelopment Authority

    The Housing Consumer Education Center (HCEC) helps tenants, landlords, prospective buyers, and homeowners, understand a variety of housing issues. HCEC's offer housing assistance, services and information, to anyone with a housing issue. This information is designed to improve housing stability, minimize disputes, and to provide homeowners and rent...


  • Information and Caregiver Resource Center

    Agency: LifePath, Inc.

    LifePath’s Information and Caregiver Resource Center (ICRC) can help with any issue pertaining to elders, persons with disabilities, their caregivers, and the professionals who work with them. ICRC is the first stop on the the way to your solution. Tell us your specific needs so we can help in the best way possible.ICRC's staff of Resource Consulta...


  • Information and Referral

    Agency: MotherWoman

    MotherWoman provides resource and referral for mothers as well as mothers' support services including support groups at various locations, post-partum support, and advocacy.


  • Information and Referral

    Agency: Center for Women and Community

    The Center for Women and Community provides information and referral services by phone and online.


  • Information and Referral

    Agency: Elder Services of Berkshire County

    ESBCI’s Information and Referral Department (I&R) matches elders and caregivers with the right services and information to meet their individual needs. I&R can answer questions related to home care services, public benefits, housing options, transportation, nutrition, and more. The I&R phones are attended from 8am to 5pm, Monday through Friday.To c...


  • PATCH and Family Resource Center

    Agency: Valuing Our Children

    Valuing Our Children's PATCH Office / Family Resource Center (FRC) serves as a second site where families can access advocacy along with information and referral services. The PATCH Office and FRC also serves as a meeting place for support groups and as a satellite office for several state agencies.Programs at the PATCH Office focus on family suppo...


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