The Greenfield Court Service Center (CSC) is operating and providing services both virtually and in-person (details below). Services are on a first-come, first serve basis, with emergencies receiving priority. CSCs are available to court users who do not have attorneys. Services provided at the Greenfield CSC, and other CSCs across the state, include:
> One-on-one help filling out/ completing court forms
> Information about court rules, procedures and practices
> Court documents and written instructions (via email)
> Access to interpreter services via language line
> Contact information for community resources, legal assistance programs, and social service agencies and law libraries
> Computers are available with access to online resources
Virtual Services are offered via the Universal Zoom Room by telephone or video conference at the Greenfield Court Service Center (Franklin, Hampshire and Berkshire Counties only) on Monday through Friday from 9am-12pm at: https://www.zoomgov.com/j/1615261140. To connect by phone, dial 1(646) 828-7666, then #, then # again, then enter the meeting ID: 161 526 1140
In-person services are being offered Tuesdays and Thursdays, from 8:30am to 1pm, and then from 2pm to 4:30pm. Services are walk-ins, with emergencies taking priority. It might be helpful to plan your in-person trip, if possible, by getting in conact on a remote day because many things can be handled remotely.
For services after Zoom and in-person hours, please leave a message by voicemail at (413) 775-7483 or send an email to firstname.lastname@example.org. Email is the preferred method to initiate contact with us. If you are sending an email, include your full name, telephone number with a good time to call, the town you live in, the docket number (if known), who referred you, others involved in the case (including children), and a brief description of the situation.
If you are leaving a telephone message, please include as much detail as possible, including your name (spelling), other parties’ names (including children), telephone number/email, the town you live in, the docket number (if known), who referred you, whether there is an active case or an old case, or if this is a new filing, and a brief description of the situation.
For those in counties other than Franklin, Hampshire and Berkshire, please use the Universal Zoom Room Monday through Friday from 9am-12pm at: https://www.zoomgov.com/j/1615261140. To connect by phone, dial 1(646) 828-7666, then #, then # again, then enter the meeting ID: 161 526 1140
If you come in-person at the courthouse on a Monday, Wednesday, or Friday, you may use the Court Service Center telephone, located just inside the CSC or one of the computer stations in the CSC to sign onto your email and send an email, if that is helpful.
The Court Service Centers (CSCs) are part of the Massachusetts Trial Court. The CSC helps court users who do not have an attorney with court forms, provide legal information, and make referrals to community and legal services. The Court Service Centers:
- Only provide legal information, not legal advice
- Are able to help both parties in a case
- Assistance isn’t confidential - there is not any attorney-client privilege
- Self-represented litigants are responsible for their own cases
- Do not assist litigants who are represented by attorneys
Greenfield Court Service Center
43 Hope St.
Agency: Court Service Centers
Languages Offered: There is access to interpreter services via language line when conducting court business
Program Fees: All of the services in the Court Service Center are free, but there may be other fees with your case, such as filing fees.
Eligibility: Centers are open whenever the courts are open, and are available to all court users without attorneys.
- Berkshire County
- Franklin County
- Hampshire County