Fuel Assistance (also known as the Low Income Home Energy Assistance Program) helps eligible households challenged by the high cost of home heating fuel pay a portion of their winter heating bills. This program provides assistance through a fixed benefit amount for the cost of the primary source of heat, which includes, but is not limited to:
First-time Fuel Assistance applicants can make an appointment online on our website or at any one of our three sites. For those who speak a language other than English, appointments can be made in Spanish or Russian at the Holyoke site, in Russian at the Westfield site or in Spanish or Russian at the Chicopee site. Call or contacts us for details and site schedules.
The Valley Opportunity Councils' Fuel assistance program is asking everyone to please consider the safety of our staff before coming into the office and is encouraging everyone to call and complete their appointment over the phone. Please call 413-552-1548 (press 1 for English, 2 for Spanish and then 4 to speak with a live person). The office is open from 8:30am -4:30pm Monday - Friday.
Languages Offered: English and Russian are spoken at all 3 sites. Spanish also spoken at Holyoke and Chicopee sites.
Eligibility: Fuel Assistance Eligibility: Applicants must reside in Hampden County (except Springfield). Household income cannot exceed 60% of the Estimated State Median Income. Those who have heat included in their rent and meet income and residence eligibility may be eligible to receive a subsidy for a portion of their monthly income from November to April. Those who have heat included in their rent and have a subsidy must pay over 30% of their income towards rent in order to be eligible. Those who live in public housing are not eligible (are already state or federally aided)