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  • Home Care Program

    Agency: Highland Valley Elder Services

    Highland Valley Elder Services provides assessment for, arranges and oversees in-home care which may include everything from light housekeeping and chore services to personal and care management services. Highland Valley Elder Services Home Care includes:

    • Care Management Services: Long-term case management to help elders and family care-givers.
    • Family Caregiver Program: If you are caring for an elderly family member, we can connect you with a wide range of support services.
    • Personal Emergency Response Service: Provides a 24-hour monitored medical communications alert system.
    • Home Health Services: Persons aged 60 and older may obtain skilled nursing, home health care and physical therapy in the home.
    • Chore Services: Provides elders with assistance with heavy household chores and home maintenance tasks.
    • Adult Day Programs: An alternative to institutional care, this program offers health supervision, restorative services and socialization.
    • Respite Services: Offers family caregivers a breather, even though they may have effective support and services.
    • Personal Care and Homemaker Services: Our Personal Care Program enables qualified adults over 60 to receive help at home.
    • Home Delivered Meals: Monday through Friday, a friendly delivery person brings elders a hot, healthy noon-time meal prepared in our own kitchens.

    • Physical Address:
      • 320 Riverside Dr., Suite B
      • Florence, MA 01062
    • Information:
      • (413) 586-2000
    • Fax:
      • (413) 584-7076
    • Toll-Free:
      • (800) 322-0551
    • Business Line:
      • (413) 586-2000
    • Main Email:
    • Website:

    • Highland Valley Elder Services (Florence)
      Fax: (413) 584-7076
      Toll-Free: (800) 322-0551
      24 hr. Elder Abuse Hotline: (800) 922-2275
      Business Line: (413) 586-2000
      320 Riverside Dr., Suite B
      Florence, MA 01062

    Agency: Highland Valley Elder Services

    Languages Offered: Translation and interpretation services available if needed.

    Program Fees: No fee for assessment; sliding scale fee for services.

    Eligibility: Seniors over age 60 who meet clinical and income guidelines.

    Area(s) Served:
    • Hampshire County
    • Hampden County

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