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  • Med-Ride Program

    Agency: Franklin Regional Transit Authority

    The Franklin Regional Transit Authority (FRTA) Med-Ride Program provides transportation for elders/seniors aged 60 and older who have medical appointments outside of Franklin County and who are residents of one of the 24 listed towns in which the program is available. Med-Ride's volunteer drivers provide curb-to-curb transportation using their own vehicles, so vehicles are not guaranteed to be wheelchair accessible.

    Rides must be scheduled at least 48 hours in advance, and arrangements can also be made early, up to a month prior to the date of your appointment. Contact the FRTA to schedule transportation.

    • MassHealth/ Medicaid:
      • (800) 841-2900
      • MassHealth Transportation
    • Veteran's Outreach:
      • (978) 632-9601
      • Veteran's Medical Transportation
    • American Cancer Society:
      • (800) 227-2345
      • Road to Recovery Program
    • Toll-Free:
      • (888) 301-2262
      • Med-Ride Information and Scheduling
    • Business Line:
      • (413) 774-2262
      • Med-Ride Information and Scheduling
    • Website:

    • Franklin Regional Transit Authority (Greenfield)
      Fax: (413) 774-2202
      Toll-Free: (888) 301-2262
      Business Line: (413) 774-2262
      12 Olive Street, Suite 1
      John W. Olver Transit Center,
      Greenfield, MA 01301

    Agency: Franklin Regional Transit Authority

    Languages Offered:

    Program Fees: None

    Eligibility: Elders 60 years old or older who reside in Franklin County. (Elders must be able to walk.) Residents of these towns: Ashfield, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leyden, Montague, New Salem, Northfield, Orange, Petersham, Phillipston, Rowe, Shelburne, Shutesbury, Warwick, Wendell, and Whately.

    Area(s) Served:

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