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  • Emergency and Crisis Stabilization Services (Franklin County)

    Agency: Clinical & Support Options Inc.

    Clinical and Support Options (CSO) provides intervention and stabilization to youth, families and adults 24 hours a day, 365 days a year. CSO's Emergency and Urgent Care access is for any behavioral health crisis and includes:

    • Assessment, Intervention and Stabilization Services
    • Mobile Crisis Intervention
    • Information and Referral available
    • 8 bed Crisis Stabilization Unit at 298 Federal St.
    • Services integrated with CSO, a certified community behavioral health clinic (CCBHC)


    • Physical Address:
      • 298 Federal St.
      • Greenfield, MA 01301
    • Mailing Address:
      • 298 Federal St.
      • Greenfield, MA 01301
    • Respite:
      • (413) 772-0249
      • Respite Main Line
    • Hot-Line:
      • (413) 774-5411
      • Crisis Intervention Hotline
    • Website:

    • Emergency and Crisis Stabilization Services (Greenfield)
      Respite Main Line: (413) 772-0249
      Toll-Free: (800) 562-0112
      Crisis Intervention Hotline: (413) 774-5411
      296 Federal Street
      Greenfield, MA 01301
      Directions



    Agency: Clinical & Support Options Inc.

    Languages Offered: English, Spanish, TTY available - dial 7-1-1., English, Spanish

    Program Fees: Crisis services are available to all individuals regardless of insurance or ability to pay. Covered by most insurers. Negotiable rates for individuals with high co-pay.

    Eligibility: Any individual in need of crisis intervention services or emergency psychiatric medical care (all ages).

    Area(s) Served:
    • Franklin County




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