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    • DTA Programs and Services

      Agency: Department of Transitional Assistance (DTA)

      The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long-term economic self-sufficiency. The DTA ensures that the emergency and transitional needs of individuals and families are met through a combination of federal- and state-funded programs.

      The DTA administers the Supplemental Nutrition Assistance Program (SNAP), formerly the Food Stamps Program. Transitional Aid to Families with Dependent Children  (TAFDC) provides cash assistance to families with children and pregnant women in the last 120 days of pregnancy, with little to no assets or income. The DTA also provides cash assistance to low-income families under the Temporary Aid to Needy Families (TANF) Program. Emergency Aid to the Elderly, Disabled and Children (EAEDC) provides cash assistance to those in need to stabilize their lives. Recipients must meet certain eligibility criteria.



      Contact Information:

      • Physical Address:
        • 600 Washington St.
        • DTA Central Office
        • Boston, MA 02111
      • Mailing Address:
        • DTA Document Processing Center
        • P.O. Box 4406
        • Taunton, MA 02780-0420
      • DTA, TAFDC and EAEDC:
        • (800) 249-2007
        • Application Information Hotline
      • DTA Assistance Line:
        • (877) 382-2363
      • EBT Account Information:
        • (800) 997-2555
      • Main Phone Div. Housing Services:
        • (877) 418-3308
      • Main Phone Div. of Hearings:
        • (800) 882-2017
      • Website:

      Location(s):

      • Department of Transitional Assistance (Pittsfield)
        DTA Document Processing Center: (617) 887-8765
        DTA Assistance Line: (877) 382-2363
        Application Information Hotline: (800) 249-2007
        Pittsfield Office: (413) 236-2000
        160 North St., Suite 201
        Pittsfield, MA 01201
        Directions

      • Department of Transitional Assistance (Greenfield)
        DTA Document Processing Center: (617) 887-8765
        DTA Assistance Line: (877) 382-2363
        Application Information Hotline: (800) 249-2007
        Greenfield Office: (413) 772-3400
        298 Federal St.
        Building 1,
        Greenfield, MA 01301
        Directions

      • Department of Transitional Assistance (Springfield)
        DTA Document Processing Center: (617) 887-8765
        DTA Assistance Line: (877) 382-2363
        Application Information Hotline: (800) 249-2007
        Springfield Office: (413) 858-1000
        243 Cottage St.
        Springfield, MA 01104
        Directions

      • Department of Transitional Assistance (Holyoke)
        DTA Document Processing Center: (617) 887-8765
        DTA Assistance Line: (877) 382-2363
        Application Information Hotline: (800) 249-2007
        Holyoke Office: (413) 552-5400
        72-100 Front St.
        Holyoke, MA 01040
        Directions



      Program Information:

      Agency: Department of Transitional Assistance (DTA)

      Languages Offered: English, Spanish

      Program Fees: None.

      Eligibility: Low income, disabled, or with dependent children.

      Area(s) Served:
      • Statewide

      See Also:

      - Public Assistance Programs
      - TANF
      - Food Stamps/SNAP
      - Low Income


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