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  • Unemployment Benefits

    Agency: MassHire Franklin Hampshire Career Center



     The Massachusetts Unemployment Insurance (UI) Program provides temporary income assistance to Massachusetts workers who are unemployed through no fault of their own, and who are able to work, available for work, and looking for a job. Unemployment Insurance (UI) claims can be filed online or over the phone. Online claims may be filed 7 days a week, from 6am to 10pm. To file an unemployment claim by phone, call the Massachusetts Teleclaim Center Monday through Friday from 8:30am – 4:30pm, at 1-877-626-6800 (from area codes 413, 351, 508, 774, and 978). From area codes 617 and 781, call (617) 626-6800. For hearing impaired relay service, call 711. Language Services are available through the TeleClaim Center upon request.

     The MassHire Franklin Hampshire Career Center (MHFHCC) is not the Department of Unemployment Assistance, but can provide assistance with unemployment insurance (UI) claims. For those unable to apply online or through the MA Teleclaim Center, or need assistance with claims, contact an Unemployment Assistance Counselor at the MHFHCC at (413) 774-4361 or toll-free at 1-800-457-2603.

     The MHFHCC provides unemployment insurance (UI) assistance and can help with:
      >  File or reopen a claim either online on the Massachusetts UI Online website or on the phone with the Massachusetts Teleclaim Center
      >  Explain how to navigate the UI Online website
      >  Provide printouts for program eligibility or forms from your UI Online account
      >  Provide a designated Unemployment Insurance (UI) computer station
     
    For additional information on Career Center services, visit our website: masshirefhcareers.org





    • MassHire MHFHCC (Orange)
      Orange Office Fax: (978) 544-0273
      North Quabbin Office, Orange: (978) 544-3506
      The Literacy Project, Orange Innovation Center
      131 West Main St., Suite 1, First Floor,
      Orange, MA 01364
      Directions

    • MassHire MHFHCC (Greenfield)
      Fax: (413) 774-2954
      Greenfield Office Toll-Free: (800) 457-2603
      Business Line: (413) 774-4361
      One Arch Place
      Greenfield, MA 01301
      Directions

    • MassHire MHFHCC Affiliate Career Center: Forbes Library (Northampton)
      Greenfield Office for Northampton: (413) 774-2954
      Greenfield Office Toll-Free: (800) 457-2603
      Greenfield Office for Northampton: (413) 774-4361
      Forbes Library
      20 West Street,
      Northampton, MA 01060
      Directions



    Agency: MassHire Franklin Hampshire Career Center

    Languages Offered: English, Spanish with access to a multilingual services for other languages

    Program Fees: None

    Eligibility: Individuals who are recently unemployed. (Eligibility is based on your earnings and the reason for separation from your employment.)

    Area(s) Served:
    • Hampshire County
    • Franklin County
    • Athol, Worcester County
    • Petersham, Worcester County
    • Phillipston, Worcester County
    • Royalston, Worcester County




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