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  • Residential Arrearage Management Program

    Agency: Berkshire Gas Company

    The Berkshire Gas Company, Residential Arrearage Management Program (RAMP) forgives past due bills for qualified low income residential customers, that have active accounts that are three hundred ($300) dollars and sixty (60) days or more past due. Forgiveness of the past due balance is extended “one-time” only. Forgiveness credits are applied over time, on a monthly basis, and conditional upon a monthly customer payment of the current charges over a minimum twelve (12) month payment agreement. Program participants receive forgiveness credits to their past due account once all program requirements have been met. (Some restrictions may apply.)

    You may be eligible if you are experiencing a financial hardship in which your household income is within sixty percent (60%) of the State Median Income (SMI) guideline.

    • Berkshire Gas Company (Pittsfield)
      Customer Service: (800) 292-5012
      Information Call Center: (800) 292-5012
      115 Cheshire Road
      Pittsfield, MA 01202

    Agency: Berkshire Gas Company

    Languages Offered:

    Eligibility: The following eligibility guidelines must be met to qualify for the Residential Arrearage Management Program (RAMP): • Must have an active natural gas account and currently be receiving natural gas service. • Must have outstanding bills in arrears of sixty (60) days or more, with a minimum of three hundred ($300.00) dollars in arrears. • The customer of record must reside at the location where the gas service is provided. • The combined gross annual household income must fall within the Income Eligibility Guideline for the household size. • The gas service account cannot be billed in the name of the landlord for a tenant’s residence (utilities included in rent). • The customer can apply for and participate in RAMP one time only.

    Area(s) Served:

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