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  • Family Support Centers/ Outreach

    Agency: Center for Human Development

    Family Outreach of Amherst (FOA) is the safety net for low-income families in Amherst and the surrounding communities. We are unique in our ability to address all the issues struggling families face: mental health, domestic violence, trauma, substance abuse and addiction, housing, and life skills. We believe the families we work with are experts in their own lives and should be active participants in creating change in their lives. Services we provide:

    • Home Visiting: Helps stabilize and support families struggling with life skills issues such as parenting, budgeting, conflict resolution, and helps parents access services they need.
    • Crisis Intervention: Responds to calls from mothers in crisis, and takes referrals from school counselors, local physicians, and other agencies. Caseworkers identify community resources required to resolve the crisis and then help to address the issues that brought about the crisis.
    • Advocacy: Provides short-term assistance on specific issues such as mediation with a landlord or a utility company, access to childcare and assistance with health emergencies.
    • Case Management: Caseworkers provide ongoing weekly support to struggling families. Services include securing financial benefits, providing transportation to doctors’ offices and other appointments, life skills counseling, housing advocacy, parenting support, and accessing proper health care.
    • Community Housing Support Program: Ensures that low-income families in Amherst get the support they need to maintain their housing and avoid eviction. Works closely with landlords and tenants to prevent evictions by offering support and education to tenants to increase their housing stability.
    • Immigration Services Program: Provides advocacy, information, transportation, and translation services to documented and undocumented immigrants suffering from mental or physical health problems, domestic violence, or substance abuse. Advocates also assist immigrant families with housing, employment, and parenting issues.
    • Information and Referrals: Responds to calls from families seeking help from resources within our community. Caseworkers assess a caller’s needs and then makes referrals to appropriate community agencies.

    • Family Outreach of Amherst
      Fax: (413) 549-6087
      Main Office Phone: (413) 549-5548
      401 Main St., Suite 12
      Amherst, MA 01002

    Agency: Center for Human Development

    Languages Offered: Spanish, English

    Program Fees: None

    Eligibility: Low-income or struggling families, parents or pregnant women who need help with issues such as mental health, domestic violence, trauma, substance abuse and addiction, housing, and life skills.

    Area(s) Served:
    • Hampshire County
    • Amherst, Hampshire County

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